Multi-Vendor Support
The foundation of your IT management.
REAL offers Multi-Vendor Support on practically all IT equipment. So you are not dependent on OEM contracts. We offer customized maintenance and service with flexible SLAs tailored to your needs.
Reduce downtime and increase operational efficiency. Avoid high migration costs and maintain control of your IT landscape. Our experts support you from 34 locations in Europe.
Our services
Multi-Vendor Support as a foundation for the future Multi-Vendor Support is the core of our IT management and the foundation for sustainable growth. We offer complete independence, flexibility and cost savings without vendor lock-in. From this foundation, we help organizations utilize IT assets longer and more efficiently.
Multi-Vendor Support
Flexible, independent and cost-effective
At REAL, we offer full Multi-Vendor Support, keeping your IT environment flexible, efficient and cost-effective. Monthly contract adjustments and flexible
billing (monthly, quarterly or prepaid) ensure maximum financial freedom.
We are your one-stop shop for all hardware maintenance contracts. Whether third-party maintenance or OEM contracts, we support virtually all brands. So you retain the freedom to choose the best solution for your organization.
From installation to maintenance and optimization, our team helps extend the life of hardware, save on maintenance costs and ensure
continuity of your IT infrastructure. In addition, we also provide support with asset management and inventory so that you always have full insight and control over your IT assets.
Refurbished Software
Smart & sustainable
We give business software a second life. Within the European Economic Area (EEA), on-premises software licenses are allowed to be reused, provided the previous user deactivates their copy.
Our services:
- Purchase of surplus and unused original licenses
- Sale of low-cost, original software licenses
We specialize in IBM, Microsoft and VMWare licenses. We ensure a safe, correct transfer with clear documentation. This saves you costs, reduces your carbon footprint and gives you the freedom to choose the best solution for your organization.
Data Wiping
Secure and NIS2-compliant data removal
Secure and NIS2 compliant data wiping. We provide careful data wiping (certified if necessary), so that sensitive information never falls into the wrong hands. Data breaches and reputational damage are thus prevented. Our approach complies with the strictest AVG, NIS2 and ISO 27001 standards. With advanced wiping technology and auditable reporting, your IT management is fully compliant.
Protect your business data and minimize risk with a secure and reliable solution. After successful wiping, there are typically three options: Hardware can be redeployed in your organization, reused through our refurbished program or destroyed in an environmentally friendly manner. Whichever option you choose, we'll make sure it's taken care of.
Hardware solutions for every need
Whether you choose refurbished or new hardware, we ensure that your IT infrastructure remains reliable, scalable and future-proof.
The benefits of refurbished hardware:
Smart savings and sustainable working without compromising on quality.
- Up to 70% cheaper than new
- Available immediately without waiting time
- Tested, cleaned and optimized
New hardware
For organizations that need the latest technology to enhance their IT environment. We offer a wide range of solutions to fit your current and future needs.
- High quality
- Full installation and support
- Long life and proven performance
Cashback
Maximize the residual value of your IT assets
Your depreciated IT equipment may still be valuable.
With our cashback service, you get transparent and fair compensation for old hardware.
This not only helps you reduce costs, but also with a circular IT strategy.
We take the entire handling out of your hands and ensure a smooth process.
How does cashback for old IT equipment work?
- Inventory: You report what hardware you want to dispose of (e.g., laptops, servers, networking equipment).
- Free valuation: Based on type, age, specifications and condition, you will receive an indicative residual value.
- Collection and processing service: Equipment is safely collected, registered and - if required - processed with certified data wiping and/or data destruction.
- Payout: After verification, you will receive the agreed cashback in your account.
Recycling
Sustainable and responsible disposal of IT equipment
We provide environmentally friendly disposal of discarded IT assets. Our recycling processes comply with ESG guidelines and environmental legislation. This not only prevents waste, but also contributes to sustainable IT management. Full transparency and certified processing are guaranteed.
Founded in 1993
The specialist in IT Lifecycle Management since 1993.
Specializing in Multi-Vendor Support and cost savings.
We help organizations with flexible and scalable IT management.
Always independent, without vendor lock-in or hidden costs.
Your IT, our concern - with a focus on continuity and efficiency.